ARTEN has always payed special attention to its customer care, as well as the products\u2019 quality. Our company does not limit its services to recognizing and answering to a certain need, we want to go further, and we are always looking for efficient ways to simplify the customer\u2019s job.<\/p>\n
In fact, according to ARTEN\u2019S company policy, being able to verify the quality of the purchased items for free is an essential right of the customer. This is the reason why a new tool has been created, which allows the customer to get the material certifications in a simple, quick and autonomous way.<\/p>\n
From the 1st of January 2021, it is possible to download the 3.1 (stainless steel), FDA and 1935\/2004 (gaskets) certifications directly from our website. By typing www.arten.it\/certificati<\/a> , the customer will have complete access to the certifications in any moment.<\/p>\n In order to download the certificate of a stainless-steel component, the only thing necessary is the lotto number written on the document of transport\/invoice or printed directly on the product.<\/p>\n Regarding gaskets\u2019 certifications, on the website there is a proper section called \u201cGUARNIZIONI\u201d. By clicking on the green bar, the customer will find all the types of material we supply and, with a second click on the one of his interest, he will download directly the PDF file.<\/p>\n Thanks to this new tool, ARTEN is demonstrating again its professionalism and accuracy regarding the topic of the raw material\u2019s traceability, which is a basic assumption of the production process, according to the MOCA regulation that ARTEN follows meticulously.<\/p>\n